The Nest thermostat is one of the most popular smart thermostats on the market today. And for good reason. It figures out your temperature preferences and develops an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your house or away and can adjust temperatures to help you save even more.

The Nest works with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to check the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy provider for valuable rebates, as you could be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either install it on your own or hire a HVAC pro like Dial One Mears Air Conditioning & Heating Inc. If you’re wiring it yourself, you’ll see a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a problem because the thermostat can draw enough power from other heating and cooling wires.

In some cases, your heating and cooling system may have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is a step up from aging programmable thermostats that rely on a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t draw ample juice, Nest says you may run into some of these issues:

  1. Poor battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t stop running.
  5. Your system is producing strange noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is always on, won’t run or turns off and on frequently in a short period of time.

You could think something is suspect with your heating and cooling system, but if you just got the Nest, it’s best to check your thermostat right away. This is especially pertinent if the weather is mild, and you haven’t been running your heat or air conditioning consistently.

Our Specialists Can Solve Nest Thermostat Issues

If you’ve gone through Nest thermostat troubleshooting on your own but can’t repair the dilemma, a smart thermostat professional like one from Dial One Mears Air Conditioning & Heating Inc can provide support. We can identify the problem and put in a C-wire, if necessary.

Smart thermostats including the Nest are designed to make your life simpler, through automatic energy-efficient programming and the ability to check settings while you’re out. It’s a time-consuming experience when yours won’t work like it should, but our heating and cooling experts at Dial One Mears Air Conditioning & Heating Inc can resolve the problem quickly.

If you’re running into strange heating and cooling behavior with your new Nest, call us at 602-789-3315 to schedule your appointment today.