The Nest thermostat is one of the best-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and creates an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your house or gone and can adjust temps to help you save even more.

The Nest is compatible with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to check the Nest thermostat compatibility checker before installing one. Don’t forget to talk with your energy provider for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either wire it without help or hire a HVAC professional like Dial One Mears Air Conditioning & Heating Inc. If you’re putting it in without help, you’ll see a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a setback since the thermostat can pull adequate power from other heating and cooling wires.

Sometimes, your heating and cooling system could have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is a step up from outdated programmable thermostats that use a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t get enough electricity, Nest says you could run into some of these issues:

  1. Bad battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is producing strange noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is always working, won’t turn on or turns off and on frequently in a short period of time.

You might think something is up with your heating and cooling system, but if you just started using the Nest, we advise you start with your thermostat right away. This is especially pertinent if the weather is temperate, and you haven’t been running your heat or air conditioning much.

Our Professionals Can Resolve Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting by yourself but can’t solve the dilemma, a smart thermostat specialist including one from Dial One Mears Air Conditioning & Heating Inc can provide support. We can determine the issue and add a C-wire, if necessary.

Smart thermostats such as the Nest are made to make your life easier, by automatic energy-efficient programming and the opportunity to check settings while you’re out. It’s an annoying experience when yours won’t work like it should, but our heating and cooling specialists at Dial One Mears Air Conditioning & Heating Inc can resolve the trouble quickly.

If you’re going through odd heating and cooling behavior with your new Nest, call us at 602-789-3315 to book your appointment today.