Terms & Conditions
Last Updated: November 9, 2026
Welcome to the Dial One Mears Air Conditioning & Heating website. These Terms & Conditions ("Terms") govern your use of www.mearsac.com (the "Website") and the text messaging program offered by Dial One Mears Air Conditioning & Heating ("Dial One Mears AC & Heating," "we," "us," or "our"). By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.
1. About Our Website
Dial One Mears Air Conditioning & Heating is a family-owned HVAC contractor established in 1973 and licensed in Arizona (License C39 R042742 / L39072913). We are based in Phoenix and serve Phoenix, Scottsdale, Mesa, Glendale, Tempe, Chandler, Gilbert, Peoria, and surrounding communities. The Website provides information about our services, including:
- Air Conditioning: repair, installation, and maintenance
- Heating: furnace repair and installation, and heat pump services
- Indoor Air Quality: air duct cleaning, air purifiers and filtration, and humidifiers
- Commercial HVAC: installation, repair and maintenance, and restaurant equipment repair
- Maintenance Plans
2. Appointments, Estimates, and Service
Submitting a service request or contact form, or sending a text message, is a request for service, not a confirmed appointment. Appointment times are confirmed by our team and may change due to weather, emergencies, or technician availability.
Information on the Website, including service descriptions and promotions, is for general informational purposes only. Estimates are based on the information available at the time and may change after an on-site inspection. Work is performed under the terms of the written estimate, invoice, or agreement you approve. Maintenance plan benefits and pricing are provided at enrollment.
3. Payments, Financing, and Third-Party Services
Online payments are processed through a third-party payment provider, and financing is offered through third-party lenders, subject to credit approval. Your use of these services is subject to the provider's own terms and privacy practices.
4. Acceptable Use
When using the Website, you agree not to:
- Use the Website for any unlawful purpose
- Submit false or misleading information
- Attempt to gain unauthorized access to the Website or related systems
- Interfere with or disrupt the operation or security of the Website
- Copy, scrape, or reproduce Website content for commercial use without our written permission
5. SMS Terms of Service
Verbal Opt-In
Dial One Mears AC & Heating will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent". They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.
Website/Online Opt-In
By submitting this form and signing up for texts, you consent to receive text messages from Dial One Mears AC / Heating at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes.
Program Details
- When you opt-in to the service, we will send you a message to confirm your signup. By opting into this service you can expect to receive billing notifications, appointment reminders, dispatch notifications, and job completion surveys from Dial One Mears AC & Heating! Message and data rates may apply. Message frequency varies. Text "HELP" for help. Text "STOP" to cancel.
- You can cancel this service at any time. Just text "STOP" to opt out. After you send the message "STOP" to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time and we will start sending messages to you again.
- If at any time you forget what keywords are supported, just text "HELP". After you send the message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
- Carriers are not liable for delayed or undelivered messages.
- For all questions about the services provided by this number, you can send an email to service@mearsac.com or call 602-997-5701.
- Our text messages will never ask for your bank or card numbers or passwords. Please do not send payment information by text message.
If you have any questions regarding privacy, please read our Privacy Policy.
6. Intellectual Property
The Website and its content, including text, graphics, photos, logos, and design, are owned by or licensed to Dial One Mears Air Conditioning & Heating and are protected by applicable intellectual property laws. You may view and print Website content for personal, non-commercial use only.
7. Third-Party Links
The Website may contain links to third-party websites, including payment and financing providers, review sites, and social media pages. We are not responsible for the content, policies, or practices of third-party websites.
8. Disclaimer of Warranties
The Website and its content are provided "as is" and "as available," without warranties of any kind, express or implied. We do not guarantee that the Website will be uninterrupted, error-free, or that its content is complete or current. Any warranties on equipment or workmanship are provided only in writing with your service or installation.
9. Limitation of Liability
To the fullest extent permitted by law, Dial One Mears Air Conditioning & Heating will not be liable for any indirect, incidental, consequential, or special damages arising from your use of, or inability to use, the Website or its content.
10. Governing Law
These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-law principles.
11. Changes to these Terms
We may change these Terms from time to time. If we make changes, we will revise the "Last Updated" date at the top of these Terms. Continued use of the Website after changes are posted means you accept the revised Terms.
12. Contact Us
If you have any questions about these Terms, please contact us:
- Dial One Mears Air Conditioning & Heating
- 743 East Dunlap Avenue, Phoenix, Arizona 85020
- Phone: 602-997-5701
- Email: service@mearsac.com
