To the management at Dial One Mears:
Below is a copy of the note we sent to our neighbors. We were very impressed with your service rep.
Hi Neighbors,
You probably saw the promotion from SRP for a $29.99 check of your cooling/heating system. Well, we requested that service and had someone here the next day. The young man was from Dial One Mears in Phoenix; he was very thorough and professional. We were apprehensive that he would find "something wrong" and recommend repairs or replacements as companies so often do, but he found everything in good order and really charged only $29.99. We were very pleased with their service.
Just thought you might want to know.
Pat and Paul G. - AZ
As a new widow, buying a new AC/heater system could be very traumatic, but the service salesperson explained everything and answered my numerous questions. I was very impressed that Gary Mears appeared near end of the day to inspect everything and help with the clean-up - what a guy. Everyone was careful to make as little mess as possible.
Satisfied Customer
I have been with Dial One for 15 years. They never failed to come when I called, or failed to keep their word.
Donna - AZ
My new Lennox system had made a vast difference in the comfort level in my home during the extreme heat in Phoenix. I am waiting my first electric bill to see if the efficiency of my system will have lowered my electric usage.
Robert - AZ
Power bill dropped $350 a month after installation of two new Lennox XC25-048 High Efficient condensing units along with two new Lennox SL280UH090V60C-03 furnaces with Healthy climate filters. With old system had to set at 78 degrees now set at 80 because of comfort level.
Tray, Just wanted to let you know how much I appreciate David and Richard. They installed my new air conditioning unit yesterday, 11-21-16. What I appreciate most was their knowledge and commitment to their work and their kindness to me. They worked hard and did a great job and went that extra mile to get the job done. As David said, he did his job as if he were doing it for his family. You are very lucky to have such good men working for Mears. Richard is new to me and I found him to be very respectful. His southern upbringing was very apparent. I am a longtime customer and will continue to be one. Thanks again David and Richard.
Pat C.