Tray, Just wanted to let you know how much I appreciate David and Richard. They installed my new air conditioning unit yesterday, 11-21-16. What I appreciate most was their knowledge and commitment to their work and their kindness to me. They worked hard and did a great job and went that extra mile to get the job done. As David said, he did his job as if he were doing it for his family. You are very lucky to have such good men working for Mears. Richard is new to me and I found him to be very respectful. His southern upbringing was very apparent. I am a longtime customer and will continue to be one. Thanks again David and Richard.